At Shady Travels, we are dedicated to delivering your purchases of water bottles, travel umbrellas, and sunglasses worldwide with care and efficiency. Please review the details of our shipping policy below.
Shipping Destinations
We ship globally to most countries. Please note that some locations may have shipping restrictions due to customs or import regulations.
Processing Time
- Order Processing: Orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day.
- Delays: In the event of high order volumes, processing may be delayed by a few additional days. If significant delays occur, we will inform you via email.
Shipping Methods & Delivery Estimates
Shipping rates are calculated at checkout based on your location and the selected shipping method.
- Standard Shipping: Estimated delivery time is 7-14 business days, depending on your location.
- Express Shipping: Estimated delivery time is 3-7 business days.
Please note: Delivery times are estimates and may vary due to customs clearance, carrier restrictions, or unforeseen weather conditions.
Customs, Duties, and Taxes
- Shady Travels is not responsible for any customs fees, duties, or taxes that may be applied to your order. These fees are the responsibility of the customer upon arrival in their destination country.
Shipping Confirmation & Order Tracking
Once your order has shipped, you will receive a confirmation email with your tracking number. You can track your shipment through the carrier’s website.
Undeliverable Packages
If a package is returned to us due to an incorrect or incomplete address, the buyer is responsible for any additional shipping costs for reshipping.
Lost or Damaged Packages
While we take great care in packaging your order, Shady Travels is not responsible for lost or damaged packages during transit. If your package is lost or arrives damaged, please contact us at [email protected], and we will assist in filing a claim with the carrier.
Contact Us
For any questions regarding our Shipping Policy or assistance with your order, please reach out to us at [email protected]